There are 3 ways to contact our Support Team - Telephone, Email and Live Chat.
Telephone
Due to the COVID 19 Pandemic, we have closed our telephone support and will be only contactable by Live chat and Email at this time.
We will still be offering outbound calls to give assistance where needed.
Our support team operates during the following times:
Monday | 08:00-17:30 |
Tuesday | 08:00-17:30 |
Wednesday | 08:00-17:30 |
Thursday | 08:00-17:30 |
Friday | 08:00-17:30 |
Live Chat
You can contact the Technical Support Team by Live Chat through your E-Clinic. Simply click the chat icon in the bottom left of your screen.
Live chat support hours are:
Monday | 08:00-17:30 |
Tuesday | 08:00-17:30 |
Wednesday | 08:00-17:30 |
Thursday | 08:00-17:30 |
Friday | 08:00-17:30 |
Please Note - Due to chat volumes, an advisor may not always be instantly available during these hours.
